DOEE Water Assistance Program

Thank you for your interest in the DOEE Water Assistance Program.

ALERT: As of June 2022, the Low Income Household Water Assistance Program (LIHWAP) funding has depleted. This means the District can no longer issue direct bill payments on DC Water accounts.

DOEE is still accepting applications for the CRIAC Residential Relief Program (CRIAC), a water discount program. CRIAC provides a percentage off of an eligible household's total monthly water fees, information regarding eligibility requirements is available here.

DC Water may still offer up to $2,000 in emergency bill assistance upon approval for CRIAC Residential Relief. This is subject to DC Water's discretion, any questions regarding this possible direct bill assistance, and setting up payment plan arrangements should be directed to their customer service line at (202)354-3750.

Once you begin the application, you will NOT be able to save the application and return to it later.

In order to complete your application, you will need to attach a scan or photo of the following:

Required Documents

If you have any questions or need further assistance, please contact us at: or 202-350-9649.